Refund policy

1. 100% Money-Back Guarantee - ONLY For Platinum Members

If you’re a platinum member and are not completely satisfied with your wig for any reason, you may return it for a full refund, provided: The wig is unused, unaltered, and in its original condition. It is returned in the original packaging, including all tags and accessories.

2. Altered or Used Wig are nonrefundable.

3. Refund Processing

Refunds will be processed within 7–10 business days of receiving your return. The refund will be issued to the original payment method used for the purchase.

4. Exceptions

Custom-made wigs or wigs purchased during promotional sales are final sale and not eligible for returns. Wigs damaged due to improper care or handling are not eligible for a refund.

Our Promise to You

At Q&Vogue™, we’re committed to providing you with high-quality, sustainable wigs that celebrate your unique beauty. If you have any questions about our return policy, please don’t hesitate to reach out to us at info@qnvogue.com

Thank you for trusting Q&Vogue™ to be part of your journey.